24-hour Service

• 877-276-8691

Use this number in the U.S. and Canada to:

• Place a service call
• Report an emergency

You may also e-mail the KONE Service Center.

For information on when to make an emergency call, read Safety & Usage Tips.



Sales & Assistance

Please fill in our online contact form. Your inquiry will be answered promptly by the most appropriate KONE professional. or call:

• 800-956-5663 (U.S.)
• 416-252-6151 (Canada)

Alternatively, find your local contact from the Office Locator.